Customer Support Telesales

22,000 - 25,000 /month

Accord Corporation

Andheri (West), Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telesales to join our team at Accord Corporation. The role offers ₹ 22,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Telesales job

Can freshers or experienced candidates apply for this Customer Support Telesales role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Telesales role.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹25,000 per month in this Customer Support Telesales position.
What shift and timings does this job follow?
Ans : This Customer Support Telesales job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (West), Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telesales job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Telesales job is located in Andheri (West), Mumbai.
Why should you apply for this Customer Support Telesales job?
Ans : This Customer Support Telesales job offers a salary between ₹22,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.