Customer Support Telesales Executive

18,000 - 25,000 /month

Ibis International

Veerapandi, Tirupur

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Telesales Executive to join our team at Ibis International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 18,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Telesales Executive job

Who is eligible to apply for this Customer Support Telesales Executive job at Ibis International?
Ans : Candidates should have All Education levels for this Customer Support Telesales Executive job offered by Ibis International.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Support Telesales Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Telesales Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Veerapandi, Tirupur.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telesales Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Telesales Executive job is located in Veerapandi, Tirupur.
Why should you apply for this Customer Support Telesales Executive job?
Ans : This Customer Support Telesales Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.