Customer Support Bpo Team Leader

18,500 - 26,500 /month

Pmr Enterprises And Builders

Veerapandi, Tirupur

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Tamil

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Bpo Team Leader to join our team. The role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,500 - ₹26,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Bpo Team Leader job

Can freshers or experienced candidates apply for this Customer Support Bpo Team Leader role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Bpo Team Leader role.
How much can you earn in this position?
Ans : You can earn between ₹18,500-₹26,500 per month in this Customer Support Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Veerapandi, Tirupur.
How many vacancies are there for this Customer Support Bpo Team Leader job?
Ans : There are 25 vacancies for this Customer Support Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Bpo Team Leader, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Support Bpo Team Leader position is Veerapandi, Tirupur.
Who is the right fit for this Customer Support Bpo Team Leader job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Customer Support Bpo Team Leader job.
What makes this Customer Support Bpo Team Leader job a good opportunity?
Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹18,500-₹26,500 per month. This is a Full Time job and has 25 openings.