Company: Legal Capital Law Firm
Job Type: Full-Time
Job Summary
Legal Capital Law Firm is looking for enthusiastic and customer-focused Telecallers to handle inbound and outbound calls, assist prospective clients, and schedule consultations with our legal experts. The ideal candidate should have excellent communication skills, a professional attitude, and the ability to build trust with clients while maintaining confidentiality.
Key Responsibilities
Make outbound calls to potential clients from provided leads.
Handle inbound enquiries professionally and courteously.
Explain the firm's legal services in a clear and accurate manner.
Understand client requirements and direct them to the appropriate legal department.
Schedule appointments and consultations for advocates.
Follow up with prospective and existing clients regarding appointments and documentation.
Maintain accurate records of all client interactions in the CRM/system.
Achieve daily, weekly, and monthly calling and lead conversion targets.
Coordinate with the legal team to ensure smooth client onboarding.
Maintain strict confidentiality of client information and legal matters.
Required Skills
Excellent verbal communication skills in English, Hindi, and/or Telugu.
Strong persuasion, negotiation, and interpersonal skills.
Basic computer knowledge and familiarity with MS Office and CRM software.
Good listening skills and the ability to understand client concerns.
Positive attitude, patience, and a customer-service mindset.
Ability to work in a target-driven environment.
Qualifications
Intermediate (12th Pass) or Any Graduate.
Freshers are welcome; prior experience in telecalling, customer support, or sales is an advantage.
Experience in a legal, banking, financial, or service industry will be preferred.
Salary & Benefits
Competitive salary with attractive performance incentives.
Career growth opportunities.
Contact : 9000188062
HR Kalyani