Customer Support Telephone Operator

12,998 - 13,998 /month

Techmaa Ai Innovations Private Limited

IT Park, Hyderabad

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Query Resolution

Domestic Calling

Job Highlights

Industry Type: Software & IT Services

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

*👩🏻‍💻 URGENT HIRING | Candidates Care Associate (CCA) – South India* 🥳

*Company:* TechMaa

*Work Mode:* Hybrid / Remote | *Job Type:* Full-time

*Projects:* Company Project

*Salary:* Up to ₹25,000/month + Incentives | Based on Performance

*What you’ll do:*

- Handle inbound/outbound calls, emails & chats for high-volume projects

- Resolve candidate queries & deliver a great client experience

- Maintain CRM records, follow SOPs, and meet daily/quality targets

- Coordinate with team leads for smooth service delivery

*What we’re looking for:*

- *Education:* 12th Pass / Graduate. Freshers welcome

- *Communication:* Fluent in English + Hindi. Regional language

- *Skills:* Basic computer, 25+ WPM typing, MS Office, problem-solving

- *Experience:* 0-2 years. Good communication is all you need

*Perks:* Rotational/Night shifts, PF/ESI, Training, Career Growth

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Telephone Operator job

What skills and experience do you need for this Customer Support Telephone Operator job?
Ans : To apply for this Customer Support Telephone Operator job, candidates should have skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, Domestic Calling along with 0-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,500-₹13,500 per month in this Customer Support Telephone Operator position.
What shift and timings does this job follow?
Ans : This Customer Support Telephone Operator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in IT Park, Hyderabad.
How many vacancies are there for this Customer Support Telephone Operator job?
Ans : There are 10 vacancies for this Customer Support Telephone Operator role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-3 years of experience are eligible to apply for this Customer Support Telephone Operator role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Telephone Operator, you will work on skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Telephone Operator position is IT Park, Hyderabad.
Who is the right fit for this Customer Support Telephone Operator job?
Ans : A candidate having skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, Domestic Calling with 0-3 years of experience is the right fit for this Customer Support Telephone Operator job.
What makes this Customer Support Telephone Operator job a good opportunity?
Ans : This Customer Support Telephone Operator job is a good opportunity as it offers a salary between ₹12,500-₹13,500 per month. This is a Full Time job and has 10 openings.