Telephone Operator

29,000 - 32,000 /month

P2p Infra

Sector 4 Noida, Noida

2 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Telephone Operator to join our team at P2p Infra. The role offers ₹29000 - ₹32000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Telephone Operator job

Who is eligible to apply for this Telephone Operator job at P2p Infra?
Ans : Candidates should have a Graduate and above qualification for this Telephone Operator job offered by P2p Infra.
How much can you earn in this position?
Ans : You can earn between ₹29,000-₹32,000 per month in this Telephone Operator position.
What shift and timings does this job follow?
Ans : This Telephone Operator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 4 Noida, Noida.
How many vacancies are there for this Telephone Operator job?
Ans : There is 1 vacancy for this Telephone Operator role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Telephone Operator role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telephone Operator position is Sector 4 Noida, Noida.
What makes this Telephone Operator job a good opportunity?
Ans : This Telephone Operator job is a good opportunity as it offers a salary between ₹29,000-₹32,000 per month. This is a Full Time job and has 1 openings.