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Customer Support Telephone Operator

salary 15,000 - 25,000 /month
company-logo
job companyAg Manpower Solutions
job location Cherlapally, Hyderabad
job experienceFreshers in Customer Support / TeleCaller
10 Openings
part_time Part Time

Job Highlights

sales
Industry Type: Motor Insurance
qualification
All Education levels
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Cab

Job Description

We are looking for a Telephone Operator to join our team at Ag Manpower Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telephone Operator job

  1. Can freshers or experienced candidates apply for this Customer Support Telephone Operator role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Telephone Operator role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Telephone Operator position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telephone Operator job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Cherlapally, Hyderabad.
  5. How many vacancies are there for this Customer Support Telephone Operator job?
    Ans : There are 10 vacancies for this Customer Support Telephone Operator role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telephone Operator job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Telephone Operator position is Cherlapally, Hyderabad.
  8. What makes this Customer Support Telephone Operator job a good opportunity?
    Ans : This Customer Support Telephone Operator job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Part Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Shift

Flexible

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Contact Person

Arshiya
Posted a day ago
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