We are looking for a Telephone Operator to join our team at Ag Manpower Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.
Other Details
It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Telephone Operator job
Can freshers or experienced candidates apply for this Customer Support Telephone Operator role?
Ans : Candidates who have All Education levels can apply for this Customer Support Telephone Operator role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Telephone Operator position.
What shift and timings does this job follow?
Ans : This Customer Support Telephone Operator job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Cherlapally, Hyderabad.
How many vacancies are there for this Customer Support Telephone Operator job?
Ans : There are 10 vacancies for this Customer Support Telephone Operator role.
Is this job open for all genders?
Ans : Yes, this Customer Support Telephone Operator job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Telephone Operator position is Cherlapally, Hyderabad.
What makes this Customer Support Telephone Operator job a good opportunity?
Ans : This Customer Support Telephone Operator job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Part Time job and has 10 openings.