Customer Support TeleMarketing

33,000 - 60,000 /month*

E-commerce

Kumbalgodu, Bangalore

₹15,000 incentives included

6 - 72 months Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

Graduate and above

Females Only

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a TeleMarketing to join our team at E-commerce. The role offers ₹33,000 - ₹60,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate or MBA Freshers and 6 months - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Support TeleMarketing job

What skills and experience do you need for this Customer Support TeleMarketing job?
Ans : To apply for this Customer Support TeleMarketing job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹33,000-₹60,000 per month in this Customer Support TeleMarketing position.
What shift and timings does this job follow?
Ans : This Customer Support TeleMarketing job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kumbalgodu, Bangalore.
How many vacancies are there for this Customer Support TeleMarketing job?
Ans : There are 25 vacancies for this Customer Support TeleMarketing role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-6 years of experience are eligible to apply for this Customer Support TeleMarketing role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support TeleMarketing, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support TeleMarketing position is Kumbalgodu, Bangalore.
Who is the right fit for this Customer Support TeleMarketing job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-6 years of experience is the right fit for this Customer Support TeleMarketing job.
What makes this Customer Support TeleMarketing job a good opportunity?
Ans : This Customer Support TeleMarketing job is a good opportunity as it offers a salary between ₹33,000-₹60,000 per month. This is a Full Time job and has 25 openings.