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Customer Support Telemarketing Executives

salary 18,000 - 23,000 /month
company-logo
job companyJustdial
job location Malad (West), Mumbai
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Meal, PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Telemarketing Executive

Job Overview

We are looking for an energetic and persuasive Telemarketing Executive to join our growing sales team. The candidate will act as the first point of contact for potential customers, responsible for generating interest, qualifying leads, and supporting the pre-sales process to build a strong sales pipeline for the senior sales team.

Key Responsibilities

1. Lead Generation

  • Conduct outbound calls to identify and connect with potential customers.

  • Introduce company products/services and create initial customer interest.

  • Generate qualified leads through cold calling activities.

2. Data Calling & Management

  • Work on assigned databases and call lists efficiently.

  • Maintain and update customer details in the CRM system accurately.

  • Verify customer information including contact details, requirements, and preferences to ensure data accuracy.

3. Pre-Sales Support

  • Qualify leads based on parameters such as Budget, Authority, Need, and Timeline (BANT).

  • Address initial customer queries and handle objections professionally.

  • Share qualified leads with the sales team for further closure and smooth handover.

Eligibility Criteria

  • Education:

  • 12th Pass with minimum 6 months of experience, OR

  • Graduates (Any Stream) – Freshers can apply.

  • Excellent verbal communication skills.

  • Positive attitude with strong convincing and negotiation abilities.

  • Target-driven mindset with ability to handle rejection.

  • Basic knowledge of MS Excel and CRM tools.

Salary & Benefits

  • Salary: ₹23,000 CTC per month

  • Performance-based incentives

  • Career growth opportunities in sales domain

Contact person and number

Lupta Diroare

7668664636

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Telemarketing Executives job

  1. What skills and experience do you need for this Customer Support Telemarketing Executives job?
    Ans : To apply for this Customer Support Telemarketing Executives job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
  2. What salary is offered for this Customer Support Telemarketing Executives job?
    Ans : The salary for this Customer Support Telemarketing Executives job ranges between ₹18,000-₹23,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telemarketing Executives job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telemarketing Executives job is open for both male and female candidates.
  7. What does the role of Customer Support Telemarketing Executives involve?
    Ans : As a Customer Support Telemarketing Executives, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Telemarketing Executives job is located in Malad (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience is ideal for this Customer Support Telemarketing Executives job.
  10. Why should you apply for this Customer Support Telemarketing Executives job?
    Ans : This Customer Support Telemarketing Executives job offers a salary between ₹18,000-₹23,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, PF

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 23000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Lupta Diroare

Interview Address

Malad west, Malad (West), Mumbai
Posted a day ago
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