Telemarketing Executive

12,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

BTM Layout, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Tamil, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telemarketing Executive to join our team at Victa Earlyjobs Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telemarketing Executive job

What skills and experience do you need for this Telemarketing Executive job?
Ans : To apply for this Telemarketing Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
What salary is offered for this Telemarketing Executive job?
Ans : The salary for this Telemarketing Executive job ranges between ₹12,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Telemarketing Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM Layout, Bangalore.
How many vacancies are there for this Telemarketing Executive job?
Ans : There are 50 vacancies for this Telemarketing Executive role.
Is this job open for all genders?
Ans : Yes, this Telemarketing Executive job is open for both male and female candidates.
What does the role of Telemarketing Executive involve?
Ans : As a Telemarketing Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telemarketing Executive position is BTM Layout, Bangalore.
Who is the right fit for this Telemarketing Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Telemarketing Executive job.
What makes this Telemarketing Executive job a good opportunity?
Ans : This Telemarketing Executive job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Full Time job and has 50 openings.