Email Chat Support Executive

19,000 - 38,000 /month

Allsec Technologies

BTM Layout, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time/Part Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Email Chat Support Executive to join our team at Allsec Technologies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,000 - ₹38,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email Chat Support Executive job

What skills and experience do you need for this Email Chat Support Executive job?
Ans : To apply for this Email Chat Support Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Email Chat Support Executive job?
Ans : The salary for this Email Chat Support Executive job ranges between ₹19,000-₹38,000 per month.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM Layout, Bangalore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
What does the role of Email Chat Support Executive involve?
Ans : As a Email Chat Support Executive, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Email Chat Support Executive job is located in BTM Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Email Chat Support Executive job.
Why should you apply for this Email Chat Support Executive job?
Ans : This Email Chat Support Executive job offers a salary between ₹19,000-₹38,000 per month. This is a Both opportunity and has 2 openings available.