Telecollection

15,000 - 18,000 /month

Consult Hagnos

HSR Layout, Bangalore

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecollection to join our team at Consult Hagnos. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

CONTACT NUMBER :7879279870

Hindi is mandatory

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecollection job

Can freshers or experienced candidates apply for this Telecollection role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Telecollection role.
What is the salary and job type for this role?
Ans : The salary for this Telecollection job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecollection job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many vacancies are there for this Telecollection job?
Ans : There are 25 vacancies for this Telecollection role.
Is this job open for all genders?
Ans : Yes, this Telecollection job is open for both male and female candidates.
What are the key responsibilities of this Telecollection job?
Ans : As a Telecollection, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecollection position is HSR Layout, Bangalore.
Who is the right fit for this Telecollection job?
Ans : A candidate having skills like Domestic Calling is the right fit for this Telecollection job.
What makes this Telecollection job a good opportunity?
Ans : This Telecollection job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 25 openings.