Telecollection Executive

15,000 - 22,000 /month

Axio

Andheri (East), Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Job Description

We are looking for a Telecollection Executive to join our team at Axio. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Telecollection Executive job

Who is eligible to apply for this Telecollection Executive job at Axio?
Ans : Candidates should have a 12th Pass and above qualification for this Telecollection Executive job offered by Axio.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹22,000 per month in this Telecollection Executive position.
What shift and timings does this job follow?
Ans : This Telecollection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many vacancies are there for this Telecollection Executive job?
Ans : There are 5 vacancies for this Telecollection Executive role.
Is this job open for all genders?
Ans : Yes, this Telecollection Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecollection Executive position is Andheri (East), Mumbai.
What makes this Telecollection Executive job a good opportunity?
Ans : This Telecollection Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 5 openings.