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Customer Support Telecalling Team Leader

salary 8,000 - 15,000 /month
company-logo
job companyWalkke Happy Homes
job location Chatrapati Chowk, Nagpur
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecalling Team Leader to join our team at Walkke Happy Homes. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecalling Job. The role offers ₹8,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Telecalling Team Leader role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Telecalling Team Leader role.
  2. What salary is offered for this Customer Support Telecalling Team Leader job?
    Ans : The salary for this Customer Support Telecalling Team Leader job ranges between ₹8,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Chatrapati Chowk, Nagpur.
  5. How many vacancies are there for this Customer Support Telecalling Team Leader job?
    Ans : There are 10 vacancies for this Customer Support Telecalling Team Leader role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Support Telecalling Team Leader job. No prior experience is required.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Team Leader position is Chatrapati Chowk, Nagpur.
  8. What makes this Customer Support Telecalling Team Leader job a good opportunity?
    Ans : This Customer Support Telecalling Team Leader job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 15000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Harsh Patil

Interview Address

Nagpur, Chatrapati Nagar, Chatrapati Nagar, Nagpur
Posted 10+ days ago
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