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Customer Support Telecalling Assistant

salary 18,500 - 30,500 /month*
company-logo
job companyBlinkit Swiggy Big Basket Private Limited Company
job location Work from home
incentive₹2,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
40 Openings
Incentives included
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Bike, Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Assistant to join our team at BLINKIT SWIGGY BIG BASKET PRIVATE LIMITED COMPANY. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,500 - ₹30,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Telecalling Assistant job

  1. What skills and experience do you need for this Customer Support Telecalling Assistant job?
    Ans : To apply for this Customer Support Telecalling Assistant job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,500-₹30,500 per month in this Customer Support Telecalling Assistant position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Assistant job follows a Flexible shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Telecalling Assistant job?
    Ans : There are 40 vacancies for this Customer Support Telecalling Assistant role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Assistant job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Assistant, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Assistant position is Shivaji Nagar, Nagpur.
  9. Who is the right fit for this Customer Support Telecalling Assistant job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Telecalling Assistant job.
  10. What makes this Customer Support Telecalling Assistant job a good opportunity?
    Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹18,500-₹30,500 per month. This is a Both job and has 40 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance, Medical Benefits

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process, TELECALLING COMMUNICATION SKILL, PROBLEM SOLVING

Shift

Flexible

Contract Job

No

Salary

₹ 18500 - ₹ 30500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

MR TIWARI
Posted a day ago
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