Telecalling Team Leader

15,000 - 30,000 /month

Vimal Enterprises

Marol, Mumbai

1 - 5 years Experience in Customer Support / TeleCaller

25 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge

Job Highlights

Industry Type: Banking

Languages: Hindi, Marathi

All Education levels

All genders

6 days working | Day Shift

DRA Certificate

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Telecalling Team Leader to join our team at Vimal Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹15,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Telecalling Team Leader job

Who is eligible to apply for this Telecalling Team Leader job at Vimal Enterprises?
Ans : Candidates should have All Education levels and skills like Computer Knowledge for this Telecalling Team Leader job offered by Vimal Enterprises.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹30,000 per month in this Telecalling Team Leader position.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marol, Mumbai.
How many vacancies are there for this Telecalling Team Leader job?
Ans : There are 25 vacancies for this Telecalling Team Leader role.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecalling Team Leader, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Telecalling Team Leader position is Marol, Mumbai.
Who is the right fit for this Telecalling Team Leader job?
Ans : A candidate having skills like Computer Knowledge with 1-5 years of experience is the right fit for this Telecalling Team Leader job.
What makes this Telecalling Team Leader job a good opportunity?
Ans : This Telecalling Team Leader job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 25 openings.