Telecalling Team Leader

13,000 - 15,000 /month

Ultimate Recruiters

Bhandup (East), Mumbai

Freshers in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Query Resolution

International Calling

Domestic Calling

Job Highlights

Industry Type: Real Estate

Languages: Hindi

10th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Medical Benefits

PAN Card, Bank Account, Aadhar Card

Job Description

We are looking for a Telecalling Team Leader to join our team at Ultimate Recruiters. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹13000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Team Leader job

What skills and experience do you need for this Telecalling Team Leader job?
Ans : To apply for this Telecalling Team Leader job, candidates should have skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling along.
How much can you earn in this position?
Ans : You can earn between ₹13,000-₹15,000 per month in this Telecalling Team Leader position.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhandup (East), Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecalling Team Leader, you will work on skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling.
Where is this job located?
Ans : This Telecalling Team Leader job is located in Bhandup (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling along is ideal for this Telecalling Team Leader job.
Why should you apply for this Telecalling Team Leader job?
Ans : This Telecalling Team Leader job offers a salary between ₹13,000-₹15,000 per month. This is a Full Time opportunity and has 1 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

6 days working

Benefits

Medical Benefits

Skills Required

Computer Knowledge, Computer Knowledge, Computer Knowledge, Domestic Calling, Domestic Calling, Domestic Calling, International Calling, International Calling, International Calling, Query Resolution, Query Resolution, Query Resolution, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process