Telecalling Team Leader

13,000 - 15,000 /month

Ultimate Recruiters

Bhandup (East), Mumbai

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Real Estate

Languages: Hindi

10th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Team Leader to join our team at Ultimate Recruiters. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹13000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Team Leader job

What is the eligibility criteria to apply for this Telecalling Team Leader job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Team Leader job?
Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., Ultimate Recruiters.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Team Leader role?
Ans: There is an immediate opening of 1 Telecalling Team Leader at Ultimate Recruiters
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job has Rotational Shift.