Telecalling Team Leader

18,000 - 30,000 /month*

Supra Associates

Jalahalli, Bangalore

₹5,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Kannada

12th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for a Telecalling Team Leader to join our team at Supra Associates. The role offers ₹ 18,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Telecalling Team Leader job

Can freshers or experienced candidates apply for this Telecalling Team Leader role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Telecalling Team Leader role.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Team Leader job ranges between ₹18,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jalahalli, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Telecalling Team Leader job. Only male candidates can apply.
Where is this job located?
Ans : This Telecalling Team Leader job is located in Jalahalli, Bangalore.
Why should you apply for this Telecalling Team Leader job?
Ans : This Telecalling Team Leader job offers a salary between ₹18,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.