Telecalling Team Leader

25,000 - 45,000 /month

Staffings.in

Borivali (East), Mumbai

6+ months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecalling Team Leader to join our team For hiring blue collar workers. The role offers ₹ 25,000 - ₹ 45,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Telecalling Team Leader job

Who is eligible to apply for this Telecalling Team Leader job at Staffings.in?
Ans : Candidates should have a Graduate and above qualification for this Telecalling Team Leader job offered by Staffings.in.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹45,000 per month in this Telecalling Team Leader position.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (East), Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Telecalling Team Leader job. Only female candidates can apply.
Where is this job located?
Ans : This Telecalling Team Leader job is located in Borivali (East), Mumbai.
Why should you apply for this Telecalling Team Leader job?
Ans : This Telecalling Team Leader job offers a salary between ₹25,000-₹45,000 per month. This is a Full Time opportunity and has 25 openings available.