Telecalling Team Leader

25,000 - 38,000 /month*

Shri Sainath Financial Services

Thane West, Thane

₹3,000 incentives included

2 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

10th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Team Leader to join our team at Shri Sainath Financial Services to handle customer calls, provide exceptional customer support and resolve queries related to Debt collection. The role offers an attractive in-hand salary of ₹25,000 - ₹38,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 2 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Telecalling Team Leader job

What qualifications and experience are required for this Telecalling Team Leader position?
Ans : Candidates should have a 10th Pass and above qualification with 2-5 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Team Leader job ranges between ₹25,000-₹38,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Telecalling Team Leader job?
Ans : There are 10 vacancies for this Telecalling Team Leader role.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What are the key responsibilities of this Telecalling Team Leader job?
Ans : As a Telecalling Team Leader, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Team Leader position is Thane West, Mumbai.
Who is the right fit for this Telecalling Team Leader job?
Ans : A candidate having skills like Computer Knowledge with 2-5 years of experience is the right fit for this Telecalling Team Leader job.
What makes this Telecalling Team Leader job a good opportunity?
Ans : This Telecalling Team Leader job is a good opportunity as it offers a salary between ₹25,000-₹38,000 per month. This is a Full Time job and has 10 openings.