A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 25,000 /month
Ri Workflow Llp
Malad (West), Mumbai
6 - 72 months Experience in Customer Support / TeleCaller
Full Time
Job Title: BackOffice Executive (Rotational Shift, Email and Excel Expert)
Location - Malad West
Responsibilities:
1. Lead and supervise a team, ensuring they meet performance targets and deadlines.
2. Utilize expertise in email communication and Excel sheets to streamline workflow and optimize team productivity.
3. Provide training and support to team members in utilizing email and Excel tools effectively.
4. Monitor team performance and conduct regular evaluations to identify areas for improvement.
5. Coordinate task allocation and workflow management to ensure smooth operations.
6. Resolve escalated issues and conflicts within the team promptly and professionally.
7. Adaptability to work in rotational shifts as required by business needs.
Requirements:
- Previous experience in team leadership with proficiency in email communication and Excel sheets.
- Strong organizational, communication, and interpersonal skills.
- Ability to work effectively in rotational shifts.
