Telecalling Team Leader

20,000 - 26,000 /month

Prayagdas Tomar Computer Education Private Limited

Awadh Nagar, Lucknow

Freshers in Customer Support / TeleCaller

15 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Team Leader to join our team at Prayagdas Tomar Computer Education Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹20000 - ₹26000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Team Leader job

Can freshers or experienced candidates apply for this Telecalling Team Leader role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Telecalling Team Leader role.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Team Leader job ranges between ₹20,000-₹26,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Awadh Nagar, Lucknow.
How many vacancies are there for this Telecalling Team Leader job?
Ans : There are 15 vacancies for this Telecalling Team Leader role.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecalling Team Leader position is Awadh Nagar, Lucknow.
What makes this Telecalling Team Leader job a good opportunity?
Ans : This Telecalling Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹26,000 per month. This is a Full Time job and has 15 openings.