Job Title: Team Lead – EDC (Merchant Acquiring/POS)Department: Paytm EDC Operations / SalesLocation: Chennai, Pondicherry , Kanchipuram , ChengalpetEmployment Type: Full-TimeRole OverviewWe are looking for a high-energy, results-driven Team Lead to join the Paytm EDC (Electronic Data Capture) department. In this role, you will lead a team of field executives/associates to drive POS terminal deployment, merchant acquisition, and service excellence. You will be responsible for hitting aggressive targets while ensuring high levels of merchant satisfaction within the digital payments ecosystem.Key ResponsibilitiesTeam Management: Lead, mentor, and monitor a team of field executives to achieve daily/monthly sales and deployment targets.Merchant Acquisition: Oversee the end-to-end sales cycle for Paytm EDC/POS terminals across retail segments.Performance Tracking: Conduct regular reviews of team productivity, attendance, and market coverage.Retention & Service: Ensure timely installation and provide ongoing support to merchants to reduce churn and maximize terminal throughput.Market Intelligence: Stay updated on competitor activity and provide feedback to regional leadership.Candidate ProfileExperience: 3–6 years of experience in Sales or Operations within the Fintech, Banking, or Telecom sectors.Domain Expertise: Strong preference will be given to candidates with a background in EDC/POS terminal sales and merchant acquiring.Leadership: Proven track record of managing field teams and delivering results under pressure.Skills: Excellent communication, negotiation, and analytical skills. Must be tech-savvy and comfortable using CRM tools.Why Join Paytm?Be part of India’s leading digital payments revolution.Competitive salary and performance-based incentives.Fast-paced career growth opportunities
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.
More about this Telecalling Team Leader job
What is the eligibility criteria to apply for this Telecalling Team Leader job?
Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹30000 - ₹50000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Team Leader job?
Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., Paytm.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Team Leader role?
Ans: There is an immediate opening of 10 Telecalling Team Leader at Paytm
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job has Day Shift.
A Naukri Group company
LoginHire Local Staff
30,000 - 50,000 /month
Paytm
Mambalam, Chennai
2 - 6+ years Experience in Customer Support / TeleCaller
Full Time
