Telecalling Team Leader

15,000 - 45,000 /month*

Infenity Builders And Developers Llp

Jayanagar, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Real Estate

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Team Leader to join our team at Infenity Builders And Developers Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹ 15,000 - ₹ 85,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Team Leader job

What are the eligibility criteria for this Telecalling Team Leader job?
Ans : Candidates should have All Education levels with 1-1 years of experience and skills like Domestic Calling, Query Resolution for this Telecalling Team Leader job offered by Infenity Builders And Developers Llp in Jayanagar, Bangalore.
What salary is offered for this Telecalling Team Leader job?
Ans : The salary for this Telecalling Team Leader job ranges between ₹15,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jayanagar, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What does the role of Telecalling Team Leader involve?
Ans : As a Telecalling Team Leader, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Team Leader job is located in Jayanagar, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-1 years of experience is ideal for this Telecalling Team Leader job.
Why should you apply for this Telecalling Team Leader job?
Ans : This Telecalling Team Leader job offers a salary between ₹15,000-₹45,000 per month. This is a Full Time opportunity and has 10 openings available.