Telecalling Team Leader

Job Description

As a Tele Collection Executive, your responsibilities include contacting customers to collect overdue payments, negotiating repayment plans, and maintaining accurate records of interactions. Strong communication and negotiation skills, empathy, and the ability to handle difficult situations are crucial. Additionally, you'll need to adhere to relevant regulations and work towards achieving collection targets while maintaining a positive customer experience.

1. Outreach: Initiate contact with customers to address overdue payments.

2. Negotiation: Negotiate and establish repayment plans based on customer financial situations.

3. Communication Skills: Effectively communicate payment options, terms, and consequences.

4. Documentation: Maintain accurate records of all interactions and agreements.

5. Adherence to Regulations: Ensure compliance with legal and regulatory requirements during the collection process.

6. Customer Service: Handle customer inquiries and concerns professionally and empathetically.

7. Problem Resolution: Address and resolve customer issues or disputes related to payments.

8. Follow-up: Conduct follow-up calls to monitor payment progress and provide support as needed.

9. Data Security: Maintain confidentiality and security of customer information.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be All Education levels and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., FAIRDEBT SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 2 Telecalling Team Leader at FAIRDEBT SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.