AR Caller

Job Summary:

We are seeking an experienced AR Caller to join our growing medical billing team. The ideal candidate will have 2 to 4 years of hands-on experience in Accounts Receivable follow-up for US healthcare providers, with proficiency in ECW (eClinicalWorks) and Tebra/Kareo software. The AR Caller will be responsible for identifying unpaid or incorrectly paid claims, following up with insurance companies, resolving denials, and ensuring timely collections.

Key Responsibilities:

· Review and analyze aging reports to follow up on outstanding claims.

· Call insurance companies (Payers) to check the status of claims and initiate appropriate action.

· Understand and interpret EOBs, denials, and payer correspondence.

· Handle denials, rejections, and appeals promptly and effectively.

· Document all activities performed on patient accounts clearly and accurately.

· Utilize ECW and Tebra/Kareo for claims management, documentation, and payment posting.

· Maintain productivity and quality targets as per organizational standards.

· Work collaboratively with internal teams to resolve complex billing issues.

· Escalate unresolved claims and denials to the appropriate team or supervisor.

· Stay updated with payer policies, industry regulations, and compliance requirements.

Required Skills & Qualifications:

· 2–4 years of experience in AR calling within the US healthcare domain.

· Strong knowledge of medical billing processes, RCM workflow, and insurance guidelines.

· Proficiency in eClinicalWorks (ECW) and Tebra/Kareo billing platforms is mandatory.

· Experience handling claims for Medicare, Medicaid, and commercial insurances.

· Excellent communication and negotiation skills in English (verbal and written).

· Ability to work independently in a fast-paced environment.

· Detail-oriented with strong analytical and problem-solving skills.

· Familiarity with HIPAA regulations and compliance standards.

Preferred:

· Experience in handling multi-specialty billing (optional).

· Knowledge of CPT, ICD-10, and HCPCS codes.

· Comfortable working in night shifts (if applicable).

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this AR Caller job

1. What is the eligibility criteria to apply for this AR Caller job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹42000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this AR Caller job?
   Ans: This AR Caller job will have 5 working days.
4. Are there any charges applicable while applying or joining this AR Caller job?
   Ans: No, there is no fee applicable for applying this AR Caller job and during the employment with the company, i.e., CLEARENJOY TECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this AR Caller role?
   Ans: There is an immediate opening of 10 AR Caller at CLEARENJOY TECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this AR Caller job?
   Ans: This AR Caller job has Night Shift.