Telecalling Team Leader

We are looking for a Telecalling Team Leader to join our team at at Master Mind. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers ₹25000 - ₹28000 and opportunities for career growth.

Key Responsibilities:

A Real Estate Pre-Sales Team Lead typically manages and motivates a team to generate and qualify leads, nurture customer relationships, and ultimately drive sales conversions. This role involves strategic planning, team leadership, CRM management, and close collaboration with marketing and sales teams. [1, 2, 3]

Key Responsibilities:

• Team Leadership: Recruiting, training, and mentoring a pre-sales team, including telecallers, CRM executives, and lead managers.

• Lead Management: Overseeing the entire lead lifecycle, from generation to handover to the sales team, ensuring timely follow-up and nurturing using CRM systems.

• Strategy & Planning: Developing and implementing pre-sales strategies aligned with sales targets and business goals.

• CRM Management: Utilizing and optimizing the CRM platform for lead tracking, automation, and analytics.

• Collaboration: Working closely with marketing to ensure quality lead generation and with sales teams to facilitate smooth transitions.

• Reporting: Preparing and analyzing reports on pre-sales activities and performance.

• Customer Engagement: Engaging with potential buyers through various channels (phone, email, in-person) to provide property information and build relationships.

• Site Visits: Coordinating and conducting site visits for potential buyers.

• Sales Support: Assisting in preparing sales proposals and presentations.

• Market Knowledge: Staying updated on real estate market trends and competitor activities.

Skills & Qualifications:

• Leadership & Management: Proven experience in leading and motivating a team.

• Communication & Interpersonal Skills: Excellent verbal and written communication skills.

• Sales & Marketing: Strong understanding of sales processes, marketing strategies, and customer relationship management.

• Real Estate Knowledge: Familiarity with the real estate market, industry trends, and property types.

• CRM Proficiency: Experience with CRM systems like Salesforce,Hubspot or similar platforms.

• Negotiation & Persuasion: Ability to negotiate effectively and persuade potential buyers.

• Problem-Solving: Ability to identify and resolve issues related to lead generation and sales processes.

• Time Management & Organization: Ability to manage multiple tasks and priorities effectively.

In the context of Kalyan, Maharashtra, the Pre-Sales Team Lead would also need to:

• Understand the local market: Have knowledge of the real estate landscape in Kalyan and surrounding areas.

• Adapt to local regulations: Be aware of any specific rules or regulations related to real estate in Maharashtra.

• Communicate effectively in the local languages: Fluency in English, Hindi, and Marathi is often preferred.

This role is crucial for ensuring a consistent flow of qualified leads and a smooth sales process, ultimately contributing to the success of the real estate company.

• Research and identify new client opportunities in the market.

• Build strong, professional relationships with clients through regular communication.

• Promote product and service offerings that align with customer needs.

• Collaborate with internal teams to ensure seamless delivery of services.

• Monitor industry trends to adapt strategies and stay competitive.

• Provide regular feedback and insights to the management team.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. Strong interpersonal skills, the ability to close deals effectively, and a customer-focused approach are also essential for this role.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., CARDONEREALTY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 1 Telecalling Team Leader at CARDONEREALTY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.