Telecalling Team Leader

15,000 - 38,000 /month*

Apple I Tech Solutions

Red Hills, Chennai

₹20,000 incentives included

2 - 5 years Experience in Customer Support / TeleCaller

12 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Tamil

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a TELE CALLING TEAM LEADER to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In GOOD Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Telecalling Team Leader job

What is the eligibility criteria to apply for this Telecalling Team Leader job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹38000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Team Leader job?
Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., Apple I Tech Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Team Leader role?
Ans: There is an immediate opening of 12 Telecalling Team Leader at Apple I Tech Solutions
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job has Day Shift.