Customer Relationship Executive

18,000 - 25,000 /month

Maruthi Plastics & Packaging Chennai Private Limited

Puzhal, Chennai

0 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: Hindi, Tamil

Post Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to manage customer queries, provide timely resolutions, and ensure a positive customer experience. The role involves coordination with internal teams and handling customer interactions across online platforms.

Key Responsibilities

Handle customer inquiries via phone, email, WhatsApp, and online platforms.
Provide accurate information regarding products, orders, deliveries, and returns.
Resolve customer complaints promptly and escalate issues when required.
Coordinate with internal teams such as logistics, sales, and operations to ensure customer satisfaction.
Maintain and update customer records, order details, and reports using Excel.
Support online order management and post-sales service activities.
Ensure adherence to company policies and service standards.

Eligibility & Requirements

Experience: 1–2 years in customer support or a related role.
Technical Skills: Moderate knowledge of MS Excel (data entry, basic formulas, reports).
Preferred Experience: Exposure to online customer support, e-commerce, or packaging industry will be an added advantage.
Strong communication and problem-solving skills.
Ability to handle multiple tasks .

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Executive job

What is the eligibility criteria to apply for this Customer Relationship Executive job?
Ans: The candidate should be Post Graduate and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Executive job?
Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Maruthi Plastics & Packaging Chennai Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Executive role?
Ans: There is an immediate opening of 2 Customer Relationship Executive at Maruthi Plastics & Packaging Chennai Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job has Day Shift.