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Customer Support Telecalling Supervisor

salary 12,000 - 25,000 /month
company-logo
job companyAlliance Multi State Cooperative Society Limited
job location ITO, Delhi
job experience6 - 24 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Telecom / ISP
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
star
Internet Connection, Laptop/Desktop

Job Description

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Telecalling Supervisor job

  1. What skills and experience do you need for this Customer Support Telecalling Supervisor job?
    Ans : To apply for this Customer Support Telecalling Supervisor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
  2. What salary is offered for this Customer Support Telecalling Supervisor job?
    Ans : The salary for this Customer Support Telecalling Supervisor job ranges between ₹12,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Supervisor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in ITO, Delhi.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Supervisor job is open for both male and female candidates.
  7. What does the role of Customer Support Telecalling Supervisor involve?
    Ans : As a Customer Support Telecalling Supervisor, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Supervisor job is located in ITO, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Support Telecalling Supervisor job.
  10. Why should you apply for this Customer Support Telecalling Supervisor job?
    Ans : This Customer Support Telecalling Supervisor job offers a salary between ₹12,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Telecalling, Customer Handling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Mr Paritosh

Interview Address

ITO, ITO, Delhi
Posted 3 days ago
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