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Customer Support Telecalling Manager

salary 12,000 - 38,000 /month*
company-logo
job companyThakur Aps Manpower Solutions
job location Work from home
incentive₹10,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
Incentives included
work_from_home Work From Home
full_time Full Time

Job Highlights

qualification
10th Pass and above
gender
Females Only
jobShift
5 days working | Rotational Shift

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Telecalling Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Telecalling Manager role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Telecalling Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹38,000 per month in this Customer Support Telecalling Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Manager job follows a Rotational shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Telecalling Manager job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Telecalling Manager job is located in A Block Sector 61 Noida, Noida.
  8. Why should you apply for this Customer Support Telecalling Manager job?
    Ans : This Customer Support Telecalling Manager job offers a salary between ₹12,000-₹38,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Lead Generation, Computer Knowledge, Outbound/Cold Calling, Wiring, Communication Skill, MS Excel

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 38000

Contact Person

Saloni Thakur

Interview Address

A Block Sector 61 Noida, A Block Sector 61 Noida, Noida
Posted 10+ days ago
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