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Customer Support Telecalling Manager

salary 18,000 - 22,000 /month
company-logo
job companyRgb Business Growth Consulting
job location Vesu, Surat
job experience2 - 4 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Customer Support Telecalling Manager job

  1. What qualifications and experience are required for this Customer Support Telecalling Manager position?
    Ans : Candidates should have a Graduate and above qualification with 2-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Telecalling Manager job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vesu, Surat.
  5. How many vacancies are there for this Customer Support Telecalling Manager job?
    Ans : There are 2 vacancies for this Customer Support Telecalling Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Manager position is Vesu, Surat.
  8. What makes this Customer Support Telecalling Manager job a good opportunity?
    Ans : This Customer Support Telecalling Manager job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 22000

Regional Languages

Gujarati, Hindi

Contact Person

Anjelina

Interview Address

Vesu, Vesu, Surat
Posted 17 hours ago
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