We are looking for a Business Manager to join our team at Aj Design And Retail. The role offers ₹20,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Jewelry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.
More about this Customer Support Business Manager job
What qualifications and experience are required for this Customer Support Business Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Business Manager job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Business Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in VIP Road Vesu, Surat.
How many vacancies are there for this Customer Support Business Manager job?
Ans : There is 1 vacancy for this Customer Support Business Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Support Business Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Business Manager position is VIP Road Vesu, Surat.
What makes this Customer Support Business Manager job a good opportunity?
Ans : This Customer Support Business Manager job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.