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Customer Support Business Manager

salary 20,000 - 25,000 /month
company-logo
job companyAj Design And Retail
job location VIP Road Vesu, Surat
job experience6 - 24 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Business Manager to join our team at Aj Design And Retail. The role offers ₹20,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Jewelry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Business Manager job

  1. What qualifications and experience are required for this Customer Support Business Manager position?
    Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Business Manager job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in VIP Road Vesu, Surat.
  5. How many vacancies are there for this Customer Support Business Manager job?
    Ans : There is 1 vacancy for this Customer Support Business Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Business Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Business Manager position is VIP Road Vesu, Surat.
  8. What makes this Customer Support Business Manager job a good opportunity?
    Ans : This Customer Support Business Manager job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Arvind

Interview Address

709 imternational finamce centre, Vesu, Surat
Posted 10+ days ago
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