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Customer Support Telecalling Manager

salary 12,000 - 28,000 /month
company-logo
job companyIndiaworld
job location Mulund (West), Mumbai
job experience0 - 3 years Experience in Customer Support / TeleCaller
25 Openings
full_time ఫుల్ టైమ్

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
All Education levels
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Medical Benefits

Job వివరణ

We are looking for a Telecalling Manager to join our team at Indiaworld. The role offers ₹ 12,000 - ₹ 28,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Telecalling Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Telecalling Manager role?
    Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Support Telecalling Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹28,000 per month in this Customer Support Telecalling Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mulund (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Support Telecalling Manager job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Telecalling Manager job is located in Mulund (West), Mumbai.
  8. Why should you apply for this Customer Support Telecalling Manager job?
    Ans : This Customer Support Telecalling Manager job offers a salary between ₹12,000-₹28,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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ఇతర details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 28000

Contact Person

Anita

ఇంటర్వ్యూ అడ్రస్

Ground floor, Ashwa Villa chs, Mulund west, Mulund (West), Mumbai
Posted 4 hours ago
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