Telecalling

15,000 - 20,000 /month

Shlesha Infomation Technologies Private Limited

Madhapur, Hyderabad

Freshers in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling to join our team at Shlesha Infomation Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling job

What skills and experience do you need for this Telecalling job?
Ans : To apply for this Telecalling job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
What salary is offered for this Telecalling job?
Ans : The salary for this Telecalling job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madhapur, Hyderabad.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling job is open for both male and female candidates.
What does the role of Telecalling involve?
Ans : As a Telecalling, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling job is located in Madhapur, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along is ideal for this Telecalling job.
Why should you apply for this Telecalling job?
Ans : This Telecalling job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 4 openings available.