Non Voice Process Executive

17,000 - 27,500 /month

The Galaxy Of Electronica

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Work From Home

Full Time/Part Time

Job Highlights

Industry Type: B2C Sales

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Non Voice Process Executive to join our team at The Galaxy Of Electronica. The role offers ₹17,000 - ₹27,500 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Non Voice Process Executive job

Can freshers or experienced candidates apply for this Non Voice Process Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Non Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Non Voice Process Executive job ranges between ₹17,000-₹27,500 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Non Voice Process Executive job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Non Voice Process Executive job?
Ans : There are 2 vacancies for this Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Non Voice Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Non Voice Process Executive position is Ameerpet, Hyderabad.
What makes this Non Voice Process Executive job a good opportunity?
Ans : This Non Voice Process Executive job is a good opportunity as it offers a salary between ₹17,000-₹27,500 per month. This is a Both job and has 2 openings.