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Customer Support Telecalling Executive

salary 10,000 - 11,100 /month*
company-logo
job companyWorkdex
job location Work from home
incentive₹100 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
work_from_home Work From Home
full_part_time Full Time/Part Time
contract Contract

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, Aadhar Card
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Job Description

We are looking for a Telecalling Executive to join our team at Workdex. The role offers ₹ 10,000 - ₹ 11,100 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Telecalling Executive job

  1. What are the eligibility criteria for this Customer Support Telecalling Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Support Telecalling Executive job offered by Workdex in Bajrang Vihar, Bhubaneswar.
  2. What salary is offered for this Customer Support Telecalling Executive job?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹10,000-₹11,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Telecalling Executive job?
    Ans : There are 10 vacancies for this Customer Support Telecalling Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Telecalling Executive involve?
    Ans : As a Customer Support Telecalling Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Executive position is Bajrang Vihar, Bhubaneswar.
  9. Who is the right fit for this Customer Support Telecalling Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Customer Support Telecalling Executive job.
  10. What makes this Customer Support Telecalling Executive job a good opportunity?
    Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹10,000-₹11,000 per month. This is a Both job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

Yes

Salary

₹ 10000 - ₹ 11100

Regional Languages

Hindi

Contact Person

Adhir
Posted 10+ days ago

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Job Hai > Jobs in Bhubaneswar > Customer Support / TeleCaller Jobs in Bhubaneswar > Telecalling Executive