Customer Support Telecalling Executive

18,000 - 26,000 /month

Urban Money Private Limited

Shadipur, Delhi

1 - 6 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive to join our team at Urban Money Private Limited. The role offers ₹18000 - ₹26000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Telecalling Executive job

Who is eligible to apply for this Customer Support Telecalling Executive job at Urban Money Private Limited?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Telecalling Executive job offered by Urban Money Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹26,000 per month in this Customer Support Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shadipur, Delhi.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Telecalling Executive job is located in Shadipur, Delhi.
Why should you apply for this Customer Support Telecalling Executive job?
Ans : This Customer Support Telecalling Executive job offers a salary between ₹18,000-₹26,000 per month. This is a Full Time opportunity and has 20 openings available.