Telecalling Executive

12,000 - 18,000 /month

Troth Insurance Broking And Consultants Private

Ambli Bopal, Ahmedabad

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Title: Calling Executive – Claim Salaahkaar

Location: Ahmedabad (Corporate Office)

Experience: 0–2 Years

Industry Preference: Insurance / Customer Service / Call Center / Financial Services

Job Summary

We are looking for a proactive Calling Executive to support our Claim Salaahkaar vertical by connecting with customers and assisting them with insurance claim-related guidance. The role involves making outbound calls, coordinating for claim documentation, and ensuring smooth communication between clients and the claims support team.

Key Responsibilities

Make outbound calls to customers to provide guidance on insurance claim procedures.
Follow up with clients for required claim documents and information.
Inform customers about claim status updates and next steps in the process.
Coordinate with internal claims and operations teams to ensure timely support.
Maintain daily MIS and call records of customer interactions and follow-ups.
Address basic claim-related queries and escalate complex cases to the concerned team.
Ensure proper communication with clients to improve claim service experience.
Maintain professionalism and customer satisfaction during all interactions.

Key Skills Required

Good communication skills (Hindi, English, and Gujarati preferred)
Customer service and follow-up skills
Basic understanding of insurance claims (preferred but not mandatory)
Ability to maintain call records and work with basic MIS/data sheets
Problem-solving mindset and patience while handling customers

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecalling Executive job

What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹12,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambli Bopal, Ahmedabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Executive job is located in Ambli Bopal, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.