International BPO Executive

Job Title: Record Retrieval Specialist Location: Ahmedabad Description: We are seeking a detail-oriented and organized Record Retrieval Specialist to join our team. The Record Retrieval Specialist will be responsible for efficiently and accurately obtaining medical, legal, or other records necessary for various purposes, such as legal proceedings, insurance claims, or medical research. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage multiple tasks simultaneously. Responsibilities: 1. Initiate and manage the record retrieval process by contacting relevant parties, such as medical facilities, legal offices, and government agencies. 2. Request and obtain necessary authorization forms from clients or other authorized individuals. 3. Coordinate with external parties to ensure timely retrieval of records within established deadlines. 4. Review retrieved records for accuracy and completeness, and follow up on any missing or incomplete information. 5. Organize and maintain records in a secure and confidential manner, adhering to all relevant privacy regulations and company policies. 6. Communicate effectively with clients, attorneys, and other stakeholders to provide updates on the status of record retrieval requests. 7. Collaborate with internal teams, such as legal, claims, or research departments, to support their respective projects or initiatives. 8. Identify and implement process improvements to streamline the record retrieval process and enhance efficiency. 9. Stay informed about changes in regulations or industry best practices related to record retrieval and ensure compliance with all applicable standards. 10. Perform other duties as assigned. Qualifications: Bachelor's degree in a relevant field (e.g., Health Information Management, Legal Studies) Shift timings : US shifts. Salary : UPTO 3.6LPA (Depend Upon experience and skills) preferred.          Prior experience in record retrieval, medical records management, or a related field is strongly preferred. Familiarity with medical terminology, legal terminology, and record-keeping practices is a plus. Excellent organizational skills and attention to detail, with the ability to prioritize tasks effectively. Strong interpersonal and communication skills, both written and verbal. Proficiency in using computer systems and software applications, including Microsoft Office and electronic health record (EHR) systems. Ability to work independently with minimal supervision, as well as collaboratively within a team environment. Demonstrated commitment to maintaining confidentiality and protecting sensitive information. Flexibility to adapt to changing priorities and deadlines in a fast-paced environment. Willingness to adhere to ethical standards and comply with all relevant laws and regulations. Our EVP (Employee Value proposition) :           5 Days working We are a “Great place to work certified” company. 30 Earned Leaves during calendar Year Career progression and continuous Learning& Development (Technical, Soft skills, Communication, Leadership) Performance bonus & Loyalty Bonus Benefits Rewards and Recognition programs Standard Salary as per market norms Equal career opportunities, No discrimination Magnificent & Dynamic Culture Festival celebrations & fun events

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.