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Customer Support Telecalling Executive

salary 18,500 - 35,000 /month*
company-logo
job companySwiggy Limited
job location Work from home
incentive₹2,500 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
39 Openings
Incentives included
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Internet Connection, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Telecalling Executive to join our team at SWIGGY LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to TELECALLING CUSTOMER CARE EXECUTIVE. The role offers ₹18,500 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Telecalling Executive job

  1. What skills and experience do you need for this Customer Support Telecalling Executive job?
    Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,500-₹35,000 per month in this Customer Support Telecalling Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Flexible shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Telecalling Executive job?
    Ans : There are 39 vacancies for this Customer Support Telecalling Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Executive, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Executive position is Argora, Ranchi.
  9. Who is the right fit for this Customer Support Telecalling Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Telecalling Executive job.
  10. What makes this Customer Support Telecalling Executive job a good opportunity?
    Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹18,500-₹35,000 per month. This is a Both job and has 39 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Medical Benefits, Insurance

Skills Required

Non-voice/Chat Process, Domestic Calling, Query Resolution, ONBOARDING RIDER PROBLEM SOLVE, DELIVERY RIDER ID HIRING

Shift

Flexible

Contract Job

No

Salary

₹ 18500 - ₹ 35000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

MR TIWARI
Posted 14 hours ago

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