Telecalling Executive

14,500 - 31,000 /month*

Snehyam Qms (opc) Private Limited

Govandi, Mumbai

₹2,500 incentives included

Freshers in Customer Support / TeleCaller

18 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Telecalling Executive to join our team at Snehyam Qms (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14500 - ₹31000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Executive job

Can freshers or experienced candidates apply for this Telecalling Executive role?
Ans : Candidates who have All Education levels can apply for this Telecalling Executive role.
How much can you earn in this position?
Ans : You can earn between ₹14,500-₹31,000 per month in this Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Govandi, Mumbai.
How many openings are available for this position?
Ans : There are 18 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Telecalling Executive job is located in Govandi, Mumbai.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹14,500-₹31,000 per month. This is a Full Time opportunity and has 18 openings available.