We are looking for a Customer Support Executive to join our team at Smile Solution. This role involves handling inbound and outbound calls, assisting customers with their queries, providing excellent customer service, and maintaining accurate records of interactions. The ideal candidate should have good communication skills, a positive attitude, and the ability to resolve issues efficiently.
Responsibilities:
Handle customer calls and inquiries professionally.
Provide information about services and programs.
Resolve customer concerns and complaints.
Maintain records of customer interactions.
Coordinate with team members to ensure customer satisfaction.
Requirements:
Good communication and interpersonal skills.
Basic computer knowledge.
Ability to work in a team environment.
Customer-focused approach.
The role offers a competitive salary and opportunities for career growth in a dynamic work environment.