Telecalling Executive

9,000 - 12,000 /month

Raynex Power Solution Private Limited

Sarthana Jakatnaka, Surat

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Gujarati

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Inhouse BDA _Tele caller to join our team Raynex Power Solution Pvt ltd. Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups in CRM .
Provide timely and relevant information to customers as per their requirements.
Work collaboratively with other teams
Meet performance targets, including call handling time, customer satisfaction and conversion in basic KRA.

Job Requirements:

The minimum experience requires is 1-2 years. You will be responsible for understanding customer requirements, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to 6 week during the 9 am -6 pm shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecalling Executive job

What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹9,000-₹12,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sarthana Jakatnaka, Surat.
How many vacancies are there for this Telecalling Executive job?
Ans : There is 1 vacancy for this Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Telecalling Executive role. Only female candidates are eligible.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Sarthana Jakatnaka, Surat.
Who is the right fit for this Telecalling Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge with 1-2 years of experience is the right fit for this Telecalling Executive job.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹9,000-₹12,000 per month. This is a Full Time job and has 1 openings.