Telecalling Executive

18,000 - 20,000 /month

Proplan Credit Solutions Private Limited

Viman Nagar, Pune

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time/Part Time

Skills Required

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Marathi

10th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive to join our team at Proplan Credit Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹18,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹18,000-₹20,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Viman Nagar, Pune.
How many vacancies are there for this Telecalling Executive job?
Ans : There are 50 vacancies for this Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this Telecalling Executive role. Only female candidates are eligible.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Viman Nagar, Pune.
Who is the right fit for this Telecalling Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Telecalling Executive job.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Both job and has 50 openings.