International BPO Executive

21,000 - 48,000 /month

Spruha Communications (opc) Private Limited

Kharadi, Pune

0 - 4 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF, Medical Benefits

Job Description

Key Responsibilities:

Handle inbound and/or outbound customer interactions for international customers
Resolve customer queries, complaints, and concerns in a timely and professional manner
Provide accurate information about products, services, policies, and procedures
Maintain high standards of customer service and call quality
Meet performance metrics such as AHT (Average Handling Time), CSAT (Customer Satisfaction), and FCR (First Call Resolution)
Document customer interactions and update CRM systems accurately
Escalate complex issues to the appropriate department when necessary
Follow communication scripts and guidelines while maintaining a personalized approach

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this International BPO Executive job

What skills and experience do you need for this International BPO Executive job?
Ans : To apply for this International BPO Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹21,000-₹48,000 per month in this International BPO Executive position.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International BPO Executive, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
Where is this job located?
Ans : This International BPO Executive job is located in Kharadi, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution along with 0-4 years of experience is ideal for this International BPO Executive job.
Why should you apply for this International BPO Executive job?
Ans : This International BPO Executive job offers a salary between ₹21,000-₹48,000 per month. This is a Full Time opportunity and has 25 openings available.