jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Telecalling Executive

salary 20,000 - 25,000 /month
company-logo
job companyKrishna Pearls And Jewellers
job location Punjagutta, Hyderabad
job experience2 - 3 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Telecalling Executive to join our team at Krishna Pearls And Jewellers. The role offers ₹20,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support Telecalling Executive job

  1. What qualifications and experience are required for this Customer Support Telecalling Executive position?
    Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience and skills like Computer Knowledge, Query Resolution.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Punjagutta, Hyderabad.
  5. How many vacancies are there for this Customer Support Telecalling Executive job?
    Ans : There are 2 vacancies for this Customer Support Telecalling Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 2-3 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support Telecalling Executive job?
    Ans : As a Customer Support Telecalling Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Executive position is Punjagutta, Hyderabad.
  9. Who is the right fit for this Customer Support Telecalling Executive job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 2-3 years of experience is the right fit for this Customer Support Telecalling Executive job.
  10. What makes this Customer Support Telecalling Executive job a good opportunity?
    Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Telugu, Hindi

English Proficiency

Yes

Contact Person

Ramesh Patro

Interview Address

6-3-883/2/3, Near Topaz Building, Panjagutta, Hyderabad
Posted 7 hours ago
similar jobs

Apply to similar jobs

₹ 20,000 - 35,000 per month
Scoutx Llp
Work from home
SkillsReal Estate INDUSTRY, ,
3 Openings
₹ 20,000 - 25,000 per month
Cms Educational Institutions
S.R. Nagar, Hyderabad
2 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
₹ 23,000 - 35,000 per month
Ag Manpower Solutions
khairatabad, Hyderabad
Freshers in Customer Support / TeleCaller
New
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates