Customer Support Counsellor

20,000 - 25,000 /month

Cms Educational Institutions

S.R. Nagar, Hyderabad

2 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

ఫుల్ టైమ్

Job Highlights

Industry Type: Education

Post Graduate and above

All genders

6 days working | Day Shift

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Counsellor to join our team at Cms Educational Institutions to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹17,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Post Graduate and 2 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Counsellor job

Who is eligible to apply for this Customer Support Counsellor job at Cms Educational Institutions?
Ans : Candidates should have a Post Graduate and above qualification for this Customer Support Counsellor job offered by Cms Educational Institutions.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Counsellor position.
What shift and timings does this job follow?
Ans : This Customer Support Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in S.R. Nagar, Hyderabad.
How many vacancies are there for this Customer Support Counsellor job?
Ans : There are 10 vacancies for this Customer Support Counsellor role.
Is this job open for all genders?
Ans : Yes, this Customer Support Counsellor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Counsellor position is S.R. Nagar, Hyderabad.
What makes this Customer Support Counsellor job a good opportunity?
Ans : This Customer Support Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 10 openings.