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Customer Support Counsellor

salary 20,000 - 25,000 /month
company-logo
job companyCms Educational Institutions
job location S.R. Nagar, Hyderabad
job experience2 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Education
qualification
Post Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Counsellor to join our team at Cms Educational Institutions to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹17,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Post Graduate and 2 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Counsellor job

  1. Who is eligible to apply for this Customer Support Counsellor job at Cms Educational Institutions?
    Ans : Candidates should have a Post Graduate and above qualification for this Customer Support Counsellor job offered by Cms Educational Institutions.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Counsellor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in S.R. Nagar, Hyderabad.
  5. How many vacancies are there for this Customer Support Counsellor job?
    Ans : There are 10 vacancies for this Customer Support Counsellor role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Counsellor job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Counsellor position is S.R. Nagar, Hyderabad.
  8. What makes this Customer Support Counsellor job a good opportunity?
    Ans : This Customer Support Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

HR CMS For CA
Posted 10+ days ago

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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > Counsellor