Customer Support Telecalling Executive

# Telecalling & Customer Care Executive – Loan Proposal

**Company:** Skygrow Sports Pvt. Ltd.

**📍 Location:** Gurugram, Haryana

**💼 Employment Type:** Full-Time

**💰 Salary:** ₹15,000 – ₹20,000 per month **+ Attractive Performance-Based Incentives**

**🧑‍💼 Experience:** 1–3 Years

## Job Summary

Skygrow Sports Pvt. Ltd. is looking for a **Telecalling & Customer Care Executive** to handle customer interactions, explain loan proposals, generate and follow up on leads, resolve customer queries, and support successful conversions.

The ideal candidate should have **excellent communication skills, strong customer-handling abilities, convincing skills, and the ability to work in a target-driven environment.**

### Key Responsibilities

* Make outbound calls to prospective and existing customers regarding loan proposals.

* Explain loan proposals, features, eligibility requirements, and processes clearly.

* Understand customer requirements and provide appropriate information.

* Generate, qualify, and follow up on leads.

* Handle inbound customer calls and resolve queries professionally.

* Address customer concerns and objections with patience and confidence.

* Maintain regular follow-ups with interested customers.

* Coordinate with the sales and operations teams for proposal processing.

* Maintain accurate records of calls, leads, follow-ups, and customer interactions.

* Achieve daily, weekly, and monthly calling, customer service, and conversion targets.

* Ensure a positive customer experience throughout the process.

* Maintain professional relationships with customers and ensure timely communication.

### Requirements

* **1–3 years of experience** in telecalling, customer care, telesales, loan sales, banking, financial services, or a similar role.

* **Excellent verbal communication skills** in Hindi and English.

* Strong customer-handling and interpersonal skills.

* Good convincing, negotiation, and **conversion skills**.

* Ability to handle sales and performance targets.

* Strong follow-up and objection-handling abilities.

* Comfortable handling a high volume of calls.

* Basic computer knowledge and ability to maintain customer/lead records.

* Prior experience in **loan or financial-product sales/customer service** will be preferred.

### Key Skills

📞 Excellent Communication Skills

🤝 Customer Handling & Relationship Management

🎯 Target Handling

💡 Convincing & Conversion Skills

📈 Lead Generation & Follow-up

🗣️ Objection Handling

💼 Loan Sales / Financial Services

⚡ Result-Oriented Approach

### Salary & Incentives

💰 **Fixed Salary: ₹15,000 – ₹20,000 per month**

🔥 **Attractive Performance-Based Incentives**

🎯 Additional earning potential based on successful conversions

📈 Performance-based growth opportunities

### Why Join Skygrow Sports Pvt. Ltd.?

* Competitive fixed salary with attractive incentives.

* Performance-based earning opportunities.

* Professional and growth-oriented work environment.

* Opportunity to build expertise in customer service and financial sales.

* Career growth opportunities for high performers.

**📩 Apply Now & Build Your Career With Skygrow Sports Pvt. Ltd.!**

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.