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Telecalling Executive

salary 16,500 - 34,000 /month*
company-logo
job companyJai Mata Enterprises
job location Thane West, Mumbai
incentive₹5,500 incentives included
job experience0 - 4 years Experience in Customer Support / TeleCaller
Replies in 24hrs
8 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Telecalling Executive to join our team at Jai Mata Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹16500 - ₹34000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 10th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecalling Executive job

  1. What is the eligibility criteria to apply for this Telecalling Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16500 - ₹34000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Telecalling Executive job?
    Ans: This Telecalling Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Telecalling Executive job?
    Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Jai Mata Enterprises.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecalling Executive role?
    Ans: There is an immediate opening of 8 Telecalling Executive at Jai Mata Enterprises
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecalling Executive job?
    Ans: This Telecalling Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, Medical Benefits, PF

Shift

Day

Contract Job

No

Salary

₹ 16500 - ₹ 34000

English Proficiency

No

Contact Person

Hr Team

Interview Address

Vaibhav Pandurang Tandel , H No - 0206, Karave Viila
Posted 7 hours ago
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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Telecalling Executive